The USBs stopped working on the back of my lap top. I took it to Office Depot. I was told it would take two to three weeks and would cost a total of $299.99. A total of $299.99. A week after we took it in we got a call that it was ready, went to pick it up to find that they were JUST sending it in then because they needed to wait for a box???????!!!!!huh?
Now they want $250 more and won't give me a clear answer as to if I decline it do I get my money back. Got some kid on the phone who obviously did not know what was going on... or even what day it was and who claimed she would call me back. I swear to god I want to spit or strangle someone or something.
Apparently to fix the usb they have to replace the motherboard so why didn't computer geek guy tell me that while he was looking at the innards. I even had the back off the comptuer and the screw in a container when I gave it to them. What kind of tech doesn't know you need a motherboard when your USB stops functioning.
I think I have a fight on my hands and just don't know if I'm up to it.
I've been computerless at home for more than two weeks and I HATE it.
I should have figured things wouldn't have gone smoothly. DAmn
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